Custom Embroidery & Apparel FAQs

Is embroidery included in the price? +

Yes. Standard logo embroidery is included in the product price unless otherwise noted, so you can see the cost of your custom embroidered apparel clearly while shopping.

Is there a minimum order for custom embroidery? +

No. SunXwear offers custom embroidery with no minimum order. You can order one embroidered item or apparel for an entire business, team or organization.

What products can SunXwear embroider? +

We offer embroidery on a wide range of apparel and accessories including polos, hats, jackets, vests, workwear, shirts, bags, backpacks and other logo-ready products.

How do I submit my logo? +

You can upload your logo when ordering or provide your artwork to our team. We will review the file and prepare it for embroidery if digitizing is required.

What is logo digitizing? +

Digitizing is the process of converting your artwork into a stitch-ready embroidery file that tells the embroidery machine how your logo should be sewn.

Will I see my logo before production? +

Yes. Your logo and embroidery setup are reviewed before production so you can confirm the appearance and placement before your custom apparel is completed.

Where can my logo be embroidered? +

Common placements include the left chest, right chest, sleeve, upper back, front of hats and other product-specific locations. Available placements depend on the apparel or accessory you choose.

Can you help me choose the right apparel? +

Yes. If you tell us what the apparel will be used for, your preferred style, quantity and budget, the SunXwear team can help recommend suitable products.

Do you offer embroidered apparel for businesses and teams? +

Yes. SunXwear works with businesses, teams, schools, organizations and groups that need professional custom embroidered apparel in small or large quantities.

How long does custom embroidery take? +

Production time begins after the necessary logo and order details are approved. Timing can vary depending on the product, quantity and current production schedule.

Do you ship custom embroidered apparel nationwide? +

Yes. SunXwear serves customers throughout the United States and ships custom embroidered apparel nationwide.

Can I reorder using the same logo? +

Yes. If your logo has already been prepared and saved for a previous SunXwear order, reordering with the same logo can be much simpler.

Can I order different products with the same logo? +

Yes. The same logo can often be used across polos, hats, jackets, workwear, bags and other apparel, although embroidery size or setup may be adjusted for different product types.

Do you offer bulk custom apparel orders? +

Yes. We can help with larger orders for businesses, teams, organizations, events and other groups. Contact us with your estimated quantity and product needs for assistance.

What if I have a question about an existing order? +

Contact SunXwear and include your order number along with the details of your question so our team can locate the order and assist you.